My box of rocks was collected by DHL on Friday for return to the Open University, Northants. As instructed I wrote my name, address and personal number on a piece of paper and shoved it in the box. Luckily I wrote this on headed notepaper, from my boyfriend's work.
He had a call today from a random chap called Gareth, who lives in Hertford. He'd just received my box of rocks at his work!
Clearly DHL are just as crap as all the other distribution services in this country. I had to call Gareth, then call DHL*, then call the local OU, then call a specific OU distribution number... it took ages, but as far as I'm aware the OU are not blaming me or charging me for the rocks or the box, so now I don't really care where they end up.
I pointed out to the DHL guy that I was not the person who wanted the box, I was the person trying to get rid of the box. It bloody well better not come back to me. I will not be impressed.
*three times before I found a human being to help me. You have to work out the right buttons to press to get to the right place, may as well have being playing Zelda on the Wii. :(